Bob Hayward, The UK's leading authority on Employee Engagement

“Many, many thanks for your outstanding delivery of the BlackStar Magic Box event - the quality of the product, literature, process and your facilitation and communication through out was both practical and inspiring. Awesome”
Glenn Watkins, Chief Executive, Ecademy

Don't know when you are being lied to?

There are only a few valid reasons or objections to not proceeding.

Easy to tell

1. No money
2. No need
3. No urgency
4. No authority
5. Not convinced of the value compared to others
6. A valid condition of sale
7. Don’t like you personally

Not so easy

8. Don’t like your company or product
9. Prefer old habits
10. Perceived threat to self image
11. All or part of the presentation was misunderstood
12. Hidden reason

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