Techniques for using email
Writing emails
- Answer who, what, when and where in the first paragraph.
- Keep e-mail messages short and limit to one screen; no scrolling.
- Use one main point/subject per message.
- Use specific and descriptive subject lines that are five words or less.
- Use the “to” field if you want a response back. Use the “Cc” field if a response is not necessary.
- Describe an attached file when necessary.
- Use spell check.
- Don’t write in capital letters ~ it is called SHOUTING!
- Don’t send harsh or venting messages.
- Don’t send jokes or personal messages
Many e-mail messages are never completely deleted and can be retrieved, so keep them professional
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