Bob Hayward, The UK's leading authority on Employee Engagement

“Cascading the Brand Promise has totally transformed our level of communication. Engaging some 15,000 people with the OPC Process was a very valuable exercise as it helped our whole organisation connect immediately with the initiative and together work out what it really stands for”
Mikael Zetterlund. Global Brand Manager, Husqvarna

Effective internal communication
15 March 2008

Effective internal communication is an essential part of a smoothly running business organisation. In the modern organisation there will be multi-channel flows of internal communication. For example one worker may request a new part/service from another team or department, with information on how to use that part or service. Communication between the two people & teams can make a significant difference to how well the new part / service is used.

What in your opinion does the effectiveness of internal communications depends on?

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