Bob Hayward, The UK's leading authority on Employee Engagement

“Many, many thanks for your outstanding delivery of the BlackStar Magic Box event - the quality of the product, literature, process and your facilitation and communication through out was both practical and inspiring. Awesome”
Glenn Watkins, Chief Executive, Ecademy

How to set ground rules for meetings
23 June 2009

How do you set ground rules for
meetings and workshops?
 
A while back I wrote a blog about the advantages of using facilitators or ground rules to improve the internal communication that happens in meetings, but didn't look at the process by which such ground rules could be set. So it might help some if I do so now...

If I am operating as a facilitator in some internal communication project I do prefer to engage the delegates in a debate with a set of ground rule statements on sticky labels or cards and invite them to
prioritise the list plus add in up to three of their own.

Such statements include:

  • Be punctual when returning from breaks
  • One person speaks at a time, no side talking or interrupting
  • Respect confidentiality, the speaker owns to copyright
  • Turn off mobile devices, yes that is OFF not silent
  • Help the record keep accurate note of the flip charts
  • Make your own needs known to the group
  • Speak for yourself. Say "I believe/think" rather than infer a whole group of people do
  • Offer ideas as "one idea we could discuss" rather than "My idea is"
Once the group or groups have had their 10 minutes to think and discuss the results go on the wall as a display mechanism and reminder. I've not told them which one are right or best, so they recognise they've made their own choices and tend to stick to them. Usually nothing more needs to be said and it has only taken say 12 - 15 minutes, including set up and de-brief.

  • What approaches do you use to set ground rules with new groups of delegates?
  • What ground rule statements do you find most helpful to improve communication within groups and meetings?

Tags: , , , , ,

Share this on Share this on Facebook Share this on Twitter  Share this on MySpace Share this on Google Share this on Yahoo Share this on Technorati Share this on Reddit Share this on Digg Share this on Delicious Share this on LinkedIn 

Subscribe to comment feedPlease leave a comment using the form below:

Please enter your name

Please enter your email address - this will not be shown to the public

If you have a website please enter it and we will add a link to you

Please enter your comment

Answer the simple question to confirm you are a human and help prevent spam

(This equation is designed to reduce spam)

Post the comment

Kenny Campbell - Thursday 20 August 2009 12:40

Fairly similar idea. Put some flipchart sheets round the room and get the participants to populate (Sounds posher than write on doesn't it?) under the headings "What do you want from event?" "What will you give to event?" "Any concerns?" Facilitator can contribute own thoughts on Ways of working (Actually "Ways of working" can be an alternative title as I know some people who bristle at the thought of anything with the word "Rule" in it)

Shaun Gisbourne - Wednesday 24 June 2009 09:06

With meetings there's always a danger they can over-run. Clear agenda with equal 'air-time' for all parties is vital. This is as applicable to conference calls as to face-to-face situations Bob, thank you for sharing

Sign up to Bob's Free Newsletter! Join over 10,000 business professionals like yourself who enjoy profit-boosting ideas, tips and strategies in Bob's monthly e-Newsletter. Join today and you will also receive these gifts by email absolutely FREE, no strings attached!

  • All Aboard! ~ A report on improving company communication (value £37)
  • Time Out! ~ Solutions to the ten most common time management problems (value £27)
  • Profitable Action ~ 60 min MP3 Audio Download (value £17)
Name
Email

Latest Blogs

Subscribe to Bob Hayward's blog feed Subscribe
What is RSS?