<?xml version="1.0" encoding="iso-8859-1"?>
	<rss xmlns:feed="urn:feed" version="2.0">
		<channel><title>Blog</title>
	<description>Latest news and blogs from Bob Hayward</description><link>http://www.bobhayward.com/blog</link>
			<copyright>Copyright 2012 Bob Hayward</copyright>
			<ttl>60</ttl>
			<language>en-gb</language>
			<lastBuildDate>Sun, 20 May 2012 3:26:48</lastBuildDate>
			<image>
				<title>Bob Hayward</title>
				<url>/images/logos/.</url>
				<link>http://www.bobhayward.com/</link>
			</image><item>
					<title>Who to employ - The answer is in the sandwich</title>
					<link>http://www.bobhayward.com/blog/who-to-employ-the-answer-is-in-the-sandwich/</link>
					<description>A comment on the findings that certain types of people tend to enjoy the same kind of lunch time snack</description>
					<pubDate>Tue, 6 Dec 2011 0:00:00</pubDate>
				</item><item>
					<title>Are your staff too tired to work</title>
					<link>http://www.bobhayward.com/blog/are-your-staff-too-tired-to-work/</link>
					<description>A outline of some of the research on workplace tiredness and the implications on productivity.</description>
					<pubDate>Wed, 30 Nov 2011 0:00:00</pubDate>
				</item><item>
					<title>Is your glass half full or half empty</title>
					<link>http://www.bobhayward.com/blog/is-your-glass-half-full-or-half-empty/</link>
					<description>The reason most of us see the glass as half full along with the benefits and dangers for those managing a business, project or team.</description>
					<pubDate>Tue, 22 Nov 2011 0:00:00</pubDate>
				</item><item>
					<title>Nudge nudge, wink wink, say no more</title>
					<link>http://www.bobhayward.com/blog/nudge-nudge-wink-wink-say-no-more/</link>
					<description>A discussion of nudge theory and some of the business applications</description>
					<pubDate>Mon, 14 Nov 2011 0:00:00</pubDate>
				</item><item>
					<title>Bottoms-up! More Reverse Options</title>
					<link>http://www.bobhayward.com/blog/bottoms-up-more-reverse-options/</link>
					<description>Four practical ways to create involvement and communication from the bottom of an organisation to it's head...</description>
					<pubDate>Mon, 18 Jul 2011 0:00:00</pubDate>
				</item><item>
					<title>Bottoms up! Engage Reverse Gear</title>
					<link>http://www.bobhayward.com/blog/bottoms-up-engage-reverse-gear/</link>
					<description>Some practical ideas to use standard corporate communication activities to reverse the flow of communication and create a bottom up approach...</description>
					<pubDate>Tue, 12 Jul 2011 0:00:00</pubDate>
				</item><item>
					<title>Bottoms up! Let’s get social</title>
					<link>http://www.bobhayward.com/blog/bottoms-up-lets-get-social/</link>
					<description>Exploring to possible benefits of including social media channels at work to support internal communication, productivity and employee engagement</description>
					<pubDate>Thu, 7 Jul 2011 10:02:09</pubDate>
				</item><item>
					<title>Bottoms up! Let us have a chat</title>
					<link>http://www.bobhayward.com/blog/bottoms-up-let-us-have-a-chat/</link>
					<description>Defining communication can reframe our whole approach to communication for the better</description>
					<pubDate>Tue, 28 Jun 2011 9:44:26</pubDate>
				</item><item>
					<title>Introducing Swindon Restore</title>
					<link>http://www.bobhayward.com/blog/introducing-swindon-restore/</link>
					<description>Foodbank has a little sister charity that could become it's big brother...</description>
					<pubDate>Thu, 23 Jun 2011 9:32:05</pubDate>
				</item><item>
					<title>Bottoms up! It’s a question of trust</title>
					<link>http://www.bobhayward.com/blog/bottoms-up-its-a-question-of-trust/</link>
					<description>A review of the need for trust as a prerequisite for bottom up communication</description>
					<pubDate>Tue, 3 May 2011 14:49:17</pubDate>
				</item><item>
					<title>Is your business a talent show</title>
					<link>http://www.bobhayward.com/blog/is-your-business-a-talent-show/</link>
					<description>An introduction to some recent research into talent management</description>
					<pubDate>Fri, 15 Apr 2011 22:37:31</pubDate>
				</item><item>
					<title>On the Ball to help Swindon FoodBank</title>
					<link>http://www.bobhayward.com/blog/on-the-ball-to-help-swindon-foodbank/</link>
					<description>Bob Hayward and his company Be More Effective Ltd continue to support this great local charity and fight local poverty</description>
					<pubDate>Sat, 19 Mar 2011 14:46:05</pubDate>
				</item><item>
					<title>Do you listen to your bottom or your front..?</title>
					<link>http://www.bobhayward.com/blog/do-you-listen-to-your-bottom-or-your-front/</link>
					<description>An insight into the challenges and problems around upward communication</description>
					<pubDate>Thu, 17 Feb 2011 18:02:02</pubDate>
				</item><item>
					<title>Are you a Paxman, a Henry, a Kelly or a Madonna..?</title>
					<link>http://www.bobhayward.com/blog/are-you-a-paxman-a-henry-a-kelly-or-a-madonna/</link>
					<description>An interesting way of working out how to deal with people by categorising them into ‘celebrity types’.</description>
					<pubDate>Thu, 3 Feb 2011 21:17:14</pubDate>
				</item><item>
					<title>Who is who..?</title>
					<link>http://www.bobhayward.com/blog/who-is-who/</link>
					<description>A lighthearted look at personality with a serious message on effectiveness</description>
					<pubDate>Wed, 19 Jan 2011 20:28:53</pubDate>
				</item><item>
					<title>It's Snow Joke...</title>
					<link>http://www.bobhayward.com/blog/it-s-snow-joke/</link>
					<description>A Computer that writes Christmas Cracker Jokes - no joking...</description>
					<pubDate>Fri, 17 Dec 2010 10:05:28</pubDate>
				</item><item>
					<title>The iPhone App and the Wandering Mind</title>
					<link>http://www.bobhayward.com/blog/the-iphone-app-and-the-wandering-mind/</link>
					<description>A review of research on the wandering mind and it's relationship to presenteeism</description>
					<pubDate>Tue, 14 Dec 2010 9:50:20</pubDate>
				</item><item>
					<title>And we all got on our bikes</title>
					<link>http://www.bobhayward.com/blog/and-we-all-got-on-our-bikes/</link>
					<description>The last time I blogged I was about to embark on a 102-mile charity cycle ride. That was in July and I promise it’s not taken me that long to complete the course...</description>
					<pubDate>Sun, 14 Nov 2010 13:01:29</pubDate>
				</item><item>
					<title>Coast to Coast Cycle Ride for Foodbank</title>
					<link>http://www.bobhayward.com/blog/coast-to-coast-cycle-ride-for-foodbank/</link>
					<description>A promotional overview of a fund raising cycle ride for Foodbank</description>
					<pubDate>Sat, 17 Jul 2010 0:00:00</pubDate>
				</item><item>
					<title>Not the Change Curve again..!</title>
					<link>http://www.bobhayward.com/blog/not-the-change-curve-again/</link>
					<description>An insight into the change curve and its application to internal communication</description>
					<pubDate>Mon, 5 Jul 2010 0:00:00</pubDate>
				</item><item>
					<title>How do you handle criticism?</title>
					<link>http://www.bobhayward.com/blog/how-do-you-handle-criticism/</link>
					<description>Three ways to handle criticism</description>
					<pubDate>Fri, 2 Jul 2010 0:00:00</pubDate>
				</item><item>
					<title>All I wanted was a banana tree....</title>
					<link>http://www.bobhayward.com/blog/banana-tree/</link>
					<description>...true my wife had designs on some new curtains for our bedroom but I needed the banana tree to support my new healthy eating whilst in the office.</description>
					<pubDate>Fri, 4 Jun 2010 0:00:00</pubDate>
				</item><item>
					<title>Two things most of us hate about sales people</title>
					<link>http://www.bobhayward.com/blog/two-things-most-of-us-hate-about-sales-people/</link>
					<description>A discussion about listening and it's value when influencing others</description>
					<pubDate>Mon, 17 Aug 2009 0:00:00</pubDate>
				</item><item>
					<title>To retain talent or not? Is that the question?</title>
					<link>http://www.bobhayward.com/blog/to-retain-talent-or-not--is-that-the-question/</link>
					<description>A question about talent - recruitment and retention and it&#039;s value</description>
					<pubDate>Thu, 6 Aug 2009 0:00:00</pubDate>
				</item><item>
					<title>Does communication travel?</title>
					<link>http://www.bobhayward.com/blog/does-communication-travel/</link>
					<description>An explorative article on the complex nature of cross cultural communication</description>
					<pubDate>Tue, 4 Aug 2009 0:00:00</pubDate>
				</item><item>
					<title>How do you engage talent?</title>
					<link>http://www.bobhayward.com/blog/how-do-you-engage-talent/</link>
					<description>A question about engaging talent</description>
					<pubDate>Thu, 30 Jul 2009 0:00:00</pubDate>
				</item><item>
					<title>Everything new replaces something</title>
					<link>http://www.bobhayward.com/blog/everything-new-replaces-something/</link>
					<description>A discussion about the need for a simple approach to key messages</description>
					<pubDate>Tue, 28 Jul 2009 0:00:00</pubDate>
				</item><item>
					<title>A fuzzy nicety or an organisation&#039;s life blood</title>
					<link>http://www.bobhayward.com/blog/a-fuzzy-nicety-or-the-life-blood-of-an-organisatio/</link>
					<description>An overview of the need for internal communication</description>
					<pubDate>Thu, 23 Jul 2009 0:00:00</pubDate>
				</item><item>
					<title>Consultancy is purely holding a mirror</title>
					<link>http://www.bobhayward.com/blog/consultancy-is-purely-holding-a-mirror/</link>
					<description>A brief discussion about the meaning of consultancy</description>
					<pubDate>Tue, 21 Jul 2009 0:00:00</pubDate>
				</item><item>
					<title>Logistics or Semiotics?</title>
					<link>http://www.bobhayward.com/blog/logistics-or-semiotics/</link>
					<description>A discussion about two major theories of internal communication</description>
					<pubDate>Fri, 17 Jul 2009 0:00:00</pubDate>
				</item><item>
					<title>Test your message against reality</title>
					<link>http://www.bobhayward.com/blog/test-your-message-against-reality/</link>
					<description>A brief discussion on testing messages</description>
					<pubDate>Wed, 15 Jul 2009 0:00:00</pubDate>
				</item><item>
					<title>Does internal communication support change</title>
					<link>http://www.bobhayward.com/blog/how-does-internal-communication-support-major-chan/</link>
					<description>A discussion about intertnal communication of change programmes</description>
					<pubDate>Thu, 9 Jul 2009 0:00:00</pubDate>
				</item><item>
					<title>Are Branding and Positioning inter-changeable?</title>
					<link>http://www.bobhayward.com/blog/are-branding-and-positioning-inter-changeable/</link>
					<description>A question about Branding and Positioning</description>
					<pubDate>Mon, 6 Jul 2009 0:00:00</pubDate>
				</item><item>
					<title>Cracking the Knowledge Management Code</title>
					<link>http://www.bobhayward.com/blog/cracking-the-knowledge-management-code/</link>
					<description>A discussion on knowledge management</description>
					<pubDate>Thu, 2 Jul 2009 0:00:00</pubDate>
				</item><item>
					<title>What is Critical Mass?</title>
					<link>http://www.bobhayward.com/blog/what-is-critical-mass/</link>
					<description>An insight into what critical mass means, it&#039;s value and importance</description>
					<pubDate>Mon, 29 Jun 2009 0:00:00</pubDate>
				</item><item>
					<title>How to set ground rules for meetings</title>
					<link>http://www.bobhayward.com/blog/how-to-set-ground-rules-for-meetings/</link>
					<description>An insight into setting ground rules to ensure a more effective well run meetings</description>
					<pubDate>Tue, 23 Jun 2009 0:00:00</pubDate>
				</item><item>
					<title>Alternative Dispute Resolution</title>
					<link>http://www.bobhayward.com/blog/alternative-dispute-resolution/</link>
					<description>An overview of Alternative Dispute Resolution</description>
					<pubDate>Mon, 15 Jun 2009 0:00:00</pubDate>
				</item><item>
					<title>Performance Management from Roy Braxton</title>
					<link>http://www.bobhayward.com/blog/performance-management-from-roy-braxton/</link>
					<description>A brief overview of Roy Braxton&#039;s presentation to the Employee Engagement Conference in Ghana May 2009</description>
					<pubDate>Sun, 7 Jun 2009 0:00:00</pubDate>
				</item><item>
					<title>What are these turbulent times in Ghana</title>
					<link>http://www.bobhayward.com/blog/what-are-these-turbulent-times-in-ghana/</link>
					<description>As part of the opening to the conference in Ghana ~ "Managing employees during turbulent times" it seemed appropriate to define what we meant by "turbulent times" and also "management problems"</description>
					<pubDate>Thu, 4 Jun 2009 0:00:00</pubDate>
				</item><item>
					<title>Employee Engagement in Accra, Ghana, May 2009</title>
					<link>http://www.bobhayward.com/blog/employee-engagement-in-accrs--ghana--may-2009/</link>
					<description></description>
					<pubDate>Sat, 30 May 2009 0:00:00</pubDate>
				</item><item>
					<title>The company grapevine ~ What ~ How and Control?</title>
					<link>http://www.bobhayward.com/blog/the-company-grapevine-what-how-and-control/</link>
					<description>Three questions ~ here are some of my thoughts ~ what are yours?</description>
					<pubDate>Sat, 25 Apr 2009 0:00:00</pubDate>
				</item><item>
					<title>The favourite remains face to face</title>
					<link>http://www.bobhayward.com/blog/the-favourite-remains-face-to-face/</link>
					<description>Bob Hayward Blog, Internal Communication, Employee Engagement</description>
					<pubDate>Tue, 10 Mar 2009 0:00:00</pubDate>
				</item><item>
					<title>Friends...Villagers... Lend me your opinon formers</title>
					<link>http://www.bobhayward.com/blog/friends-villagers-lend-me-your-opinion-formers/</link>
					<description>One of the seminal works on the communication of change is Diffusion of Innovations by Everett Rogers</description>
					<pubDate>Sat, 14 Feb 2009 0:00:00</pubDate>
				</item><item>
					<title>Airing laundry in public and other engagement myths</title>
					<link>http://www.bobhayward.com/blog/airing-laundry-in-public-and-other-engagement-myths/</link>
					<description>Bob Hayward Blog, employee engagement, internal communication, company grapevines</description>
					<pubDate>Tue, 20 Jan 2009 0:00:00</pubDate>
				</item><item>
					<title>Principles and Benefits of Engagement</title>
					<link>http://www.bobhayward.com/blog/principles-and-benefits-of-engagement/</link>
					<description>Bob Hayward, Employee Engagement, Internal Communication</description>
					<pubDate>Fri, 5 Dec 2008 0:00:00</pubDate>
				</item><item>
					<title>Getting the best from consultants?</title>
					<link>http://www.bobhayward.com/blog/getting-the-best-from-consultants/</link>
					<description>Bob Hayward Blog, Consultant, procurement, internal communication, employee engagement</description>
					<pubDate>Sat, 15 Nov 2008 0:00:00</pubDate>
				</item><item>
					<title>At what point do you appoint internal brand police?</title>
					<link>http://www.bobhayward.com/blog/at-what-point-do-you-appoint-internal-brand-police/</link>
					<description>Bob Hayward Blog, Internal Communication, Brand, Branding, Protecting the Brand, Employee Engagement</description>
					<pubDate>Thu, 30 Oct 2008 0:00:00</pubDate>
				</item><item>
					<title>Does everyone contribute in your meetings..?</title>
					<link>http://www.bobhayward.com/blog/who-needs-facilitators/</link>
					<description>Back in 1979 the Schnelle brothers recorded a series of meetings to establish the number and pattern of utterances per hour in meetings.</description>
					<pubDate>Mon, 22 Sep 2008 0:00:00</pubDate>
				</item><item>
					<title>Measuring the effectiveness of internal communication</title>
					<link>http://www.bobhayward.com/blog/measuring-the-effectiveness-of-internal-communication/</link>
					<description>The 2005 FEIEA (the Federation of Business Communicator Associations in Europe) survey of it’s members in 13 countries across</description>
					<pubDate>Mon, 4 Aug 2008 0:00:00</pubDate>
				</item><item>
					<title>The dance of the facilitators</title>
					<link>http://www.bobhayward.com/blog/the-dance-of-the-facilitators/</link>
					<description>What does dancing have to do with facilitation?</description>
					<pubDate>Sat, 19 Jul 2008 0:00:00</pubDate>
				</item><item>
					<title>Preferred modes of internal communication</title>
					<link>http://www.bobhayward.com/blog/surveys-conducted-into-employees-preferred-mode-of-internal-communication/</link>
					<description>Many surveys conducted into employees’ preferred mode of internal communication suggest that the all time favourite remains face to face.</description>
					<pubDate>Mon, 23 Jun 2008 0:00:00</pubDate>
				</item><item>
					<title>Five Myths of Employee Engagement</title>
					<link>http://www.bobhayward.com/blog/five-myths-of-employee-engagement/</link>
					<description>Discuss the topic of engagement with Senior Managers or Consultants and the following barriers or myths often come up as reasons to be wary of taking employee engagement too far.</description>
					<pubDate>Fri, 9 May 2008 0:00:00</pubDate>
				</item><item>
					<title>A study by Center &amp; Jackson</title>
					<link>http://www.bobhayward.com/blog/a-study-by-center-jackson/</link>
					<description>A study by Center &amp; Jackson carried out on behalf of the International Association of Business Communicators in 1995 came up with the following list of items your people most want to hear about.</description>
					<pubDate>Sat, 19 Apr 2008 0:00:00</pubDate>
				</item><item>
					<title>Effective internal communication</title>
					<link>http://www.bobhayward.com/blog/effective-internal-communication/</link>
					<description>Effective internal communication is an essential part of a smoothly running business organisation. In the modern organisation there will be multi-channel flows of internal communication.</description>
					<pubDate>Sat, 15 Mar 2008 0:00:00</pubDate>
				</item><item>
					<title>Involvement leads to engagement</title>
					<link>http://www.bobhayward.com/blog/involvement-leads-to-engagement/</link>
					<description>What makes some succeed better with implementation of key messages in large organisations than others?</description>
					<pubDate>Sat, 23 Feb 2008 0:00:00</pubDate>
				</item><item>
					<title>What happened to you in 2007?</title>
					<link>http://www.bobhayward.com/blog/what-happened-to-you-in-2007/</link>
					<description>A blog is not much of a blog if no one is adding content, I agree</description>
					<pubDate>Wed, 30 Jan 2008 0:00:00</pubDate>
				</item><item>
					<title>Leeds or Barcelona..?</title>
					<link>http://www.bobhayward.com/blog/leeds-or-barcelona/</link>
					<description>Given the choice where would you rather spend a couple of days?</description>
					<pubDate>Wed, 30 Jan 2008 0:00:00</pubDate>
				</item><item>
					<title>Do marketing campaigns need to start with internal communication?</title>
					<link>http://www.bobhayward.com/blog/do-marketing-campaigns-need-to-start-with-internal-communication/</link>
					<description>If people across an organisation are unable or unwilling to support your marketing efforts it can have detrimental results.</description>
					<pubDate>Mon, 3 Dec 2007 0:00:00</pubDate>
				</item><item>
					<title>Is the meme the basic cell of communication</title>
					<link>http://www.bobhayward.com/blog/is-the-meme-the-basic-cell-of-internal-communication/</link>
					<description>Memes are the basic building blocks of our thinking, our conversations, our behaviour and therefore our culture, in the same way that genes are the basic building blocks of biological life and therefore society.</description>
					<pubDate>Fri, 23 Nov 2007 0:00:00</pubDate>
				</item><item>
					<title>Which tribe are you ~ Duck and Run or Vomit and Leave?</title>
					<link>http://www.bobhayward.com/blog/which-tribe-are-you-duck-and-run-or-vomit-and-leave/</link>
					<description>I was working, if you can call observing and voting on presentations working, with a Logistics client on Tuesday and we got on to the problem of employees who don&#039;t have access to computers yet the company relies on some of the data they collect.</description>
					<pubDate>Sat, 20 Oct 2007 0:00:00</pubDate>
				</item><item>
					<title>What are the barriers to effective internal communication?</title>
					<link>http://www.bobhayward.com/blog/what-are-the-barriers-to-effective-internal-communication/</link>
					<description>A consistent complaint in companies across the world is ~ poor internal communication.</description>
					<pubDate>Sat, 15 Sep 2007 0:00:00</pubDate>
				</item><item>
					<title>COKE to build trust</title>
					<link>http://www.bobhayward.com/blog/coke-to-build-trust/</link>
					<description>Communication as part of any relationship, whether one-on-one or one-to-group relies on trust.</description>
					<pubDate>Tue, 28 Aug 2007 0:00:00</pubDate>
				</item><item>
					<title>Talent Retention or not? That is a question..?</title>
					<link>http://www.bobhayward.com/blog/talent-retention-or-not-that-is-a-question/</link>
					<description>A short discussion on current thinking around talent recruitment and retention</description>
					<pubDate>Thu, 12 Jul 2007 0:00:00</pubDate>
				</item><item>
					<title>What is an engaged employee?</title>
					<link>http://www.bobhayward.com/blog/what-is-an-engaged-employee/</link>
					<description>An insight into the definition and value of employee engagement</description>
					<pubDate>Sun, 3 Jun 2007 0:00:00</pubDate>
				</item><item>
					<title>Is employee engagement needed?</title>
					<link>http://www.bobhayward.com/blog/is-employee-engagement-needed/</link>
					<description>A discussion of some values and benefits with employee engagmeent</description>
					<pubDate>Tue, 22 May 2007 0:00:00</pubDate>
				</item><item>
					<title>How do you measure employee engagement?</title>
					<link>http://www.bobhayward.com/blog/how-do-you-measure-employee-engagement/</link>
					<description>An insight into the options for assessing employee engagement</description>
					<pubDate>Sun, 15 Apr 2007 0:00:00</pubDate>
				</item><item>
					<title>Birthdays, babies and ballscores</title>
					<link>http://www.bobhayward.com/blog/birthdays--babies-and-ballscores/</link>
					<description>A question about the changing themes with internal communication</description>
					<pubDate>Sat, 17 Mar 2007 0:00:00</pubDate>
				</item><item>
					<title>Defining Internal Communication</title>
					<link>http://www.bobhayward.com/blog/defining-internal-communication/</link>
					<description>An overview of Internal Communication</description>
					<pubDate>Sat, 3 Feb 2007 0:00:00</pubDate>
				</item><item>
					<title>The age of education is dead</title>
					<link>http://www.bobhayward.com/blog/the-age-of-education-is-dead/</link>
					<description>An overview of learning methods</description>
					<pubDate>Tue, 28 Nov 2006 0:00:00</pubDate>
				</item><item>
					<title>Travel broadens the mind</title>
					<link>http://www.bobhayward.com/blog/travel-broadens-the-mind/</link>
					<description>A discussion about the impact of cross cultural differences on cummunication</description>
					<pubDate>Sun, 15 Oct 2006 0:00:00</pubDate>
				</item><item>
					<title>If you were asked to speak...</title>
					<link>http://www.bobhayward.com/blog/if-you-were-asked-to-speak/</link>
					<description>A question about what employee engagement topic you might choose to speak about</description>
					<pubDate>Tue, 5 Sep 2006 0:00:00</pubDate>
				</item><item>
					<title>Pulling different disciplines together</title>
					<link>http://www.bobhayward.com/blog/pulling-different-disciplines-together/</link>
					<description>A question about multi-disciplinary approaches to employee engagement</description>
					<pubDate>Thu, 3 Aug 2006 0:00:00</pubDate>
				</item></channel>
	</rss>
