Behavioural Interviewing
Workshop OverviewThis two-day programme will provide participants with an in depth look at how interview at a behavioural level, collecting more precise evidence of the likelihood of the candidate succeeding in the role on offer.
It will enable delegates to experience the interviewing process as a whole and give the delegates a clear understanding of their role and responsibilities in developing the questions, the environment and the skill to select the highest quality of candidate.
Training Methods
The programme is highly interactive and participative (70% participant 30% trainer). It includes individual coaching by the training consultant and videoed role -play using real candidates from an employment agency to enable objective feedback of participants' skills and techniques.
The programme is based on three main learning concepts; brain-based learning, retention of learning and return on investment methodology.
Learning Objectives
After this programme participants will have the ability to:
- Plan and conduct effective interviews
- Relax candidates to get the best out of them
- Develop a series of robust question funnels
- Use a variety of interpersonal skills to get an "innerview" of the other person
- Gather and record the essential evidence accurately
- Evaluate evidence with others more objectively
- Putting Selection Interviewing In Context
- Developing an effective Interview Plan
- Relaxing the candidate & yourself
- Question design
- Question types to use and to avoid
- The use of probing and funnelling techniques
- Giving Information and selling the job
- Questioning Techniques
- Gathering High Quality Evidence
- Classification & Evaluation of Evidence
- Interpersonal Skills
- Effects of physical room lay-out
- Improving our non -verbal behaviour
- Improving our listening
- Controlling and closing the interview
- Participants will be required to complete the pre-course assessments and assignments
- Deploy action plan
- Coaching session with line manager
- Run interview planning meetings with assigned partners for at least three interviews
- Reading assignment and submission of questionnaire
