Cross Cultural Communication Workshop
Why cross-cultural communication training?
Organisations now operate on a global scale, whether through an international trading relationship or participating in an internal global team, interaction with people from different cultures is now an everyday occurrence for many people and the number is growing...
Few organisations are preparing their people to deal with the challenges of working and doing business internationally and yet research has shown that providing cultural training to employees can significantly reduce the risks inherent with international interaction.
People from other countries and cultures do things and say things in different ways, some subtle some almost antagonistic. Communication only has to start 2mm out to cause massive and expensive problems further down the track...
The role of Cross-cultural Communication training:
These different attitudes and behaviours are more than likely to be part of a person's inherent culture-values, assumptions and perceptions instilled so early on in life few of us even know they are there and even less are aware of the way they are expressed in our behaviour and language.
These deep differences can lead to substantial misunderstanding and miscommunication almost like two people playing the same card game by different rules without either understanding what is causing the problem.
Cross-cultural Communication training will raise your cultural awareness and enable you to communicate effectively across cultures. Cultural awareness training will enhance your understanding of the impact of cultural differences on working relationships
Workshop Objectives
This two day workshop can be designed in collaboration with a single organisation or a group of organisations or people who wish to improve the way they are working together. The workshop will develop your own cross-cultural skills and enable you to work more effectively with your colleagues from other cultures as well as providing a better understanding of the challenges facing multicultural workplaces
Workshop Outline
A typical two day cross-cultural communication workshop includes:
- Developing our cultural awareness
- What are cross-cultural communication skills?
- The basis of cultural values and attitudes
- Differing views on business and life
- Working with people from cultures
- Language issues
- Faith issues
- Business issues
- Teamwork issues
- How do communication styles differ?
- Breaking through the barriers
- Tips and strategies for specific cultures
Who should attend?
You will benefit if your organisation is working with others beyond national borders and if you or your staff are increasingly having to interact with people from or in other countries
Workshop Leader
Karim Nanji was born in Pakistan and moved around the world as his Father's work dictated. His teenage years in the UK saw him qualify in electrical engineering before joining the air conditioning industry. Assignments in the UK were quickly followed by others in Switzerland and Germany.
Moving into General Management enabled Karim to later move across to the shipping and oil industries with senior roles in Hong Kong and Singapore where he successfully developed substantial, profitable and long term business relationships with people and companies across the world.
This practical hands on experience put Karim in a unique position to lead cross cultural training programmes.
