Bob Hayward, The UK's leading authority on Employee Engagement

“Cascading the Brand Promise has totally transformed our level of communication. Engaging some 15,000 people with the OPC Process was a very valuable exercise as it helped our whole organisation connect immediately with the initiative and together work out what it really stands for”
Mikael Zetterlund. Global Brand Manager, Husqvarna

Effective Appraisals

A one day workshop that covers the concepts and the processes that make for effective performance reviews enabling you to give honest feedback rather than postponing or sugar coating awkward issues.

Workshop Objectives

You will learn to:
  • Provide professional care for those in your charge.
  • Seeing things from other points of view
  • Setting agreed goals and fair expectations
  • On going support to other people's development
  • Using recognition and praise
  • Giving effective feedback when performance drops
  • Dealing with issues as they arise
  • Avoiding escalating problems
  • Saving everything for the big annual meeting
  • What makes for a good appraisal?
  • Surprise, surprise
  • Handling difficult messages
  • Dealing with emotions yours and others
  • Dealing with difficult or tricky people
  • Building confidence and morale
  • Knowing what to do when the goal posts do move
Who should attend?

Anyone that has the responsibility to appraise the performance of others on a day to day basis or through specific meetings whatever there frequency.

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