Keynote Topics
Who likes working here..?
How many organisations truly set out to measure just how "happy and engaged" their people are; and even if we new what could we do about it... In this seminar Bob Hayward explores how different organisations have made a success and a failure of creating the type of environment that retains talent and delivers results.
People for Growth
An exclusive People for Growth one day seminar package tailored for business audiences was voted tops for content, tops for delivery and tops for audience participation at its first airing with Business Link Wessex in October 2004 and continues to delight audiences today...
Who are you calling emotional.?!
If leadership gets the staff it deserves then it is commercial suicide to have a discontented and disengaged workforce. The onus is on business leaders to make the cultural shift with employee engagement and emotional intelligent approaches. Whether you sell, serve, manage or coach this seminar might just make a major difference to the results you are getting.
the customers' shoes
Delivering outstanding customer service is not merely about providing the right environment, systems, processes and procedures. Nor is it about transacting seamlessly with your customers. It is about developing a truly customer orientated way of working so your business delivers the type of highly positive memorable experience for each customer, every time, leading to long term profitable relationships.
Sold ~ Enabling people to buy from you
In this session Bob strips away the non-essential ideas, tactics and techniques that have cluttered and confused the conversations between customer and sales person and provides you with a simple straight forward way to enable your customers to buy from your people, profitably, time and time again.
Be a Trusted Advisor not a Sales Person
Bob Hayward delivers this thought provoking seminar which will introduce you to the Trusted Advisor Approach, a concept that can dramatically increase your customer satisfaction and generate more business opportunities for your teams to pursue.
Will you remember this year forever
Bob explains how running has taught him so much about, faith, people, business and life in general. Moving, inspiring and uplifting ~ be warned listening to this man might change your life... Audiences are bowled over by this business package loaded with useful information, practical hints and activities to set the audience thinking and talking. They enjoy Bob's lively, thought provoking style which demands audience participation from the start.
Tick Tock Who broke the clock
Your personal life and your work life are one inseparable whole. Based on this principle, this seminar clearly outlines the seven step process for bringing the activities in your life in alignment with your innermost values; those values that are enduring over your lifetime.
The World Renown Time Power Seminar
Time Power® is a complete holistic time management concept. Time Power® will provide you with the skills to seize today's life and business opportunities. See an immediate transformation in your life following this dynamic and effective hands-on seminar available today. Join over 1 million delegates who speak of an unprecedented and immediate increase in personal productivity.
