Be More Effective

Bob Hayward



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Nudge nudge, wink wink, say no more

A discussion of nudge theory and some of the business applications

Who to employ - The answer is in the sandwich

A comment on the findings that certain types of people tend to enjoy the same kind of lunch time snack

Effective employee relations. Lessons from TNOW

the News of The World will produce many business case studies; what to do and what not to do. Here is an initial look at lessons in how not to deliver bad news

Bottoms-up! More Reverse Options

Four practical ways to create involvement and communication from the bottom of an organisation to it's head...

Is your glass half full or half empty

The reason most of us see the glass as half full along with the benefits and dangers for those managing a business, project or team.

Introducing Swindon Restore

Foodbank has a little sister charity that could become it's big brother...

Bottoms up! Let's get social

Exploring to possible benefits of including social media channels at work to support internal communication, productivity and employee engagement

Bottoms up! Let us have a chat

Defining communication can reframe our whole approach to communication for the better

Bottoms up! Engage Reverse Gear

Some practical ideas to use standard corporate communication activities to reverse the flow of communication and create a bottom up approach...

The iPhone App and the Wandering Mind

A review of research on the wandering mind and it's relationship to presenteeism

It's Snow Joke...

A Computer that writes Christmas Cracker Jokes - no joking...

How do you handle criticism?

Three ways to handle criticism

Not the Change Curve again..!

An insight into the change curve and its application to internal communication

Coast to Coast Cycle Ride for Foodbank

A promotional overview of a fund raising cycle ride for Foodbank

A fuzzy nicety or an organisation's life blood

An overview of the need for internal communication

Everything new replaces something

A discussion about the need for a simple approach to key messages

How do you engage talent?

A question about engaging talent

To retain talent or not? Is that the question?

A question about talent - recruitment and retention and it's value

Two things most of us hate about sales people

A discussion about listening and it's value when influencing others

Does communication travel?

An explorative article on the complex nature of cross cultural communication

Logistics or Semiotics?

A discussion about two major theories of internal communication

What are these turbulent times in Ghana

As part of the opening to the conference in Ghana ~ "Managing employees during turbulent times" it seemed appropriate to define what we meant by "turbulent times" and also "management problems"

Alternative Dispute Resolution

An overview of Alternative Dispute Resolution

What is Critical Mass?

An insight into what critical mass means, it's value and importance

Performance Management from Roy Braxton

A brief overview of Roy Braxton's presentation to the Employee Engagement Conference in Ghana May 2009

Consultancy is purely holding a mirror

A brief discussion about the meaning of consultancy

The company grapevine ~ What ~ How and Control?

Three questions ~ here are some of my thoughts ~ what are yours?

Friends...Villagers... Lend me your opinon formers

One of the seminal works on the communication of change is Diffusion of Innovations by Everett Rogers

Airing laundry in public and other engagement myths

Bob Hayward Blog, employee engagement, internal communication, company grapevines

Cracking the Knowledge Management Code

A discussion on knowledge management

The favourite remains face to face

Bob Hayward Blog, Internal Communication, Employee Engagement

Are Branding and Positioning inter-changeable?

A question about Branding and Positioning

Does internal communication support change

A discussion about intertnal communication of change programmes

Test your message against reality

A brief discussion on testing messages

Measuring the effectiveness of internal communication

The 2005 FEIEA (the Federation of Business Communicator Associations in Europe) survey of it's members in 13 countries across

The dance of the facilitators

What does dancing have to do with facilitation?

What happened to you in 2007?

A blog is not much of a blog if no one is adding content, I agree

Five Myths of Employee Engagement

Discuss the topic of engagement with Senior Managers or Consultants and the following barriers or myths often come up as reasons to be wary of taking employee engagement too far.

Involvement leads to engagement

What makes some succeed better with implementation of key messages in large organisations than others?

Effective internal communication

Effective internal communication is an essential part of a smoothly running business organisation. In the modern organisation there will be multi-channel flows of internal communication.

A study by Center & Jackson

A study by Center & Jackson carried out on behalf of the International Association of Business Communicators in 1995 came up with the following list of items your people most want to hear about.

Preferred modes of internal communication

Many surveys conducted into employees preferred mode of internal communication suggest that the all time favourite remains face to face.

At what point do you appoint internal brand police?

Bob Hayward Blog, Internal Communication, Brand, Branding, Protecting the Brand, Employee Engagement

Does everyone contribute in your meetings..?

Back in 1979 the Schnelle brothers recorded a series of meetings to establish the number and pattern of utterances per hour in meetings.

Getting the best from consultants?

Bob Hayward Blog, Consultant, procurement, internal communication, employee engagement

Principles and Benefits of Engagement

Bob Hayward, Employee Engagement, Internal Communication

Do marketing campaigns need to start with internal communication?

If people across an organisation are unable or unwilling to support your marketing efforts it can have detrimental results.

Is the meme the basic cell of communication

Memes are the basic building blocks of our thinking, our conversations, our behaviour and therefore our culture, in the same way that genes are the basic building blocks of biological life and therefore society.

Which tribe are you ~ Duck and Run or Vomit and Leave?

I was working, if you can call observing and voting on presentations working, with a Logistics client on Tuesday and we got on to the problem of employees who don't have access to computers yet the company relies on

What is an engaged employee?

An insight into the definition and value of employee engagement

Talent Retention or not? That is a question..?

A short discussion on current thinking around talent recruitment and retention

COKE to build trust

Communication as part of any relationship, whether one-on-one or one-to-group relies on trust.

Birthdays, babies and ballscores

A question about the changing themes with internal communication

Is employee engagement needed?

A discussion of some values and benefits with employee engagmeent

The age of education is dead

An overview of learning methods

Pulling different disciplines together

A question about multi-disciplinary approaches to employee engagement

Travel broadens the mind

A discussion about the impact of cross cultural differences on communication

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