28 February 2017
Some people believe that if they make their message easy to understand that alone will be enough to garner everyone’s support for whatever it is that they want to do. And the truth is that it won’t do anything of the
8 February 2017
Chinese Whispers, where each time a story is repeated, the details are altered a little bit. Bigger enterprises suffer from it more than smaller ones because there are more layers. Can such whispers be prevented?
13 January 2016
Communication is the channel through which an organization’s culture and performance is influenced, for better or worse.
4 June 2015
The organisational grapevine has long been the most effective communication channel man has ever devised. No plans were drawn up, no committees were formed, and no one was tasked to make sure that it was implemented. It
24 April 2015
So how do you prepare for a difficult conversation? By dealing with it before it becomes difficult. Find out more.
7 April 2015
In a family business, conflict in the home can extend into the business and vice versa. This can create a lethal combination that, if left for long enough, may threaten its very survival.
6 August 2014
How often have you sat patiently while listening to someone give you a long and detailed explanation of something only to discover that you were more confused at the end than you were at the beginning?
20 March 2014
An exploration of some of the reason for the high probability of change initiative failure
19 April 2013
Ask a group of managers at random; which activity wastes most of your time and causes you the most frustration and most of your audience will say “meetings.”
15 January 2013
Said is done isn't it? This is a dangerous falsehood perceived as a truth for many. Said is NOT done and the key messages of any organisation must be repeated often and for a sustained period of time to secure employee e
bob hayward (78)
employee engagement (73)
change management (25)
be more effective (20)
productivity (12)
strategy (7)
leadership (7)
talent retention (6)
